Legal Documentation
Privacy Policy
1. Introduction
Divinus Gratia Cleaning Services (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or contact us. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
A) Provided Directly
- Name
- Email address
- Phone number
- Service Address
- Booking details
- Complaints/Enquiries
B) Collected Automatically
- IP address
- Device information
- Browser type
- Pages visited
- Cookies & Tracking data
3. Usage
We use your data to process bookings, provide services, respond to enquiries, improve website experience, and maintain legal compliance. We do not sell your data.
4. Sharing
Shared only with trusted providers (Payment processors), staff assigned to your service, or legal authorities if required. Never shared for third-party marketing.
5. Data Security
We take reasonable technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure. Access is restricted to authorised personnel only.
6. Cookies
Used to improve functionality and analyse traffic. You may disable cookies via browser settings.
7. Your Rights
You may access, correct, delete (where permitted), or withdraw consent. Contact info@divinusgratia.co.uk to exercise these rights.
Questions?
If you have questions about our privacy practices or data handling, please reach out.